This Privacy Policy describes how SocFan (operated by Eveneon LLC, Wyoming, USA) handles your personal information when you use our website and services. We are committed to protecting your privacy and ensuring the security of your data.
1. Introduction
This Privacy Policy explains how Eveneon LLC ("SocFan", "we", "us", or "our"), a Wyoming limited liability company, collects, uses, shares, and protects your personal information when you use our website at www.socfan.com and related services (collectively, the "Service"). By using the Service, you consent to the practices described in this Policy.
2. Information We Collect
Information you provide:
- Account information (name, email address, password)
- Payment information (processed by third-party payment providers)
- Order details (social media usernames, package selections)
- Communications (support tickets, emails, feedback)
Information collected automatically:
- Device information (browser type, operating system, device identifiers)
- Usage data (pages visited, clicks, time spent)
- IP address and approximate location
- Cookies and similar technologies (see our Cookies Policy)
3. How We Use Your Information
- To provide, maintain, and improve the Service
- To process transactions and send related information
- To respond to your comments, questions, and support requests
- To send promotional communications (with your consent where required)
- To detect, prevent, and address fraud, abuse, and security issues
- To comply with legal obligations
4. Information Sharing
We do not sell your personal information. We may share your information with:
- Service providers: Third parties that help us operate the Service (payment processors, hosting providers, analytics services)
- Legal requirements: When required by law, court order, or government authority
- Business transfers: In connection with a merger, acquisition, or sale of assets
- With your consent: When you have given us explicit permission
5. Data Retention
We retain your personal information for as long as necessary to provide the Service and fulfill the purposes described in this Policy, unless a longer retention period is required or permitted by law. When you delete your account, we will delete or anonymize your personal information within 30 days, except where we are required to retain it for legal, tax, or accounting purposes.
6. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
7. Your Rights
Depending on your location, you may have the following rights:
- Access: Request a copy of your personal information
- Correction: Request correction of inaccurate information
- Deletion: Request deletion of your personal information
- Portability: Request a copy of your data in a portable format
- Objection: Object to certain processing activities
- Withdrawal: Withdraw consent where processing is based on consent
To exercise these rights, contact us at the email below.
8. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from your country. We take appropriate safeguards to ensure your personal information remains protected in accordance with this Policy.
9. Children's Privacy
The Service is not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child, we will take steps to delete such information promptly.
10. Third-Party Links
The Service may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any personal information.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will post the updated version on this page and revise the "Last updated" date. Your continued use of the Service after any changes constitutes acceptance of the updated Policy.
12. Contact Us
For questions about this Privacy Policy or to exercise your rights, contact us at: privacy [at] socfan.com.
Last updated
May 1, 2024